Privacy Policy

Effective Date: 07 February 2025

1. Introduction

Packster ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access and use the Packster application (the "App"), including both free and premium services. By using Packster, you consent to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

2.1. Information You Provide Directly

When you register for an account, subscribe to premium services, or otherwise interact with Packster, we may collect personal information you provide, including:

  • Account Information: Name, email address, username, password, and contact details.
  • Payment Information: Credit card or other payment details (processed by our payment processors and not stored on our servers).'
  • Travel Preferences: Data related to your travel plans, such as destinations, dates, and preferences.
  • User Content: Any feedback, comments, or other content you submit through the App.

2.2. Automatically Collected Information

When you use Packster, we automatically collect certain information, including:

  • Usage Data: Information about how you interact with the App (e.g., pages visited, features used, time spent).
  • Device and Log Information: IP address, browser type, operating system, device identifiers, and log files.
  • Cookies and Similar Technologies: Data collected via cookies, pixel tags, and other tracking technologies to enhance your experience, analyze usage, and provide personalized content.

3. How We Use Your Information

We use your information to:

  • Provide and Improve the Service: Deliver and enhance Packster's functionality, personalize your experience, and troubleshoot issues.
  • Account Management: Create and maintain your account, process transactions, and manage subscriptions.
  • Communications: Send you service-related notices, updates, marketing communications (where consent is provided), and respond to your inquiries.
  • Analytics and Research: Analyze usage patterns to improve our products, develop new features, and understand user trends.
  • Compliance and Security: Monitor and enforce our Terms of Service, protect against unauthorized access, and comply with legal obligations.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Packster Pty Ltd

Email: support@packster.com

By using Packster, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.